Welcome — ubunye means “togetherness,” and it’s how we’ll work with you.
Ubunye CX matches US, UK, and Australian companies with vetted South African call centers — a neutral English accent your customers trust, with 24/7 coverage.
No long RFPs, no cold vendor lists. Tell us what you need and we do the matching — free.
Seats, the work (support, sales, back office), your market and target go-live. A two-minute form.
We shortlist a vetted South African provider that fits your size, industry, and compliance needs.
We set up an intro call. Start with a small pilot, prove the quality, and scale the seats that work.
India and the Philippines can be cheaper. South Africa wins when the customer experience is what you’re optimizing for.
Customers rarely clock it as offshore — the single biggest reason brands pick South Africa.
Near-perfect UK overlap, easy US afternoon cover, and Australian after-hours — on GMT+2 year-round.
An easier compliance conversation for UK and EU operations than most offshore destinations.
40–60% off fully-loaded US and UK costs — without dropping to a bargain-bin experience.
Near-perfect same-day overlap — agents work your actual business hours. Our strongest fit.
Afternoon and evening shifts cover the US business day — the biggest cost-savings upside.
South African mornings cover Australian evenings — cost-effective after-hours and overnight.
Independent buyer research ranks South Africa the top offshore destination for US and Australian buyers — and about 62% of its new outsourcing jobs already serve UK clients.
Tell us what you need and we’ll match you with a provider that fits — then set up an intro call. We’ll be in touch within 2 business days.
We’ll review what you need and reach out within 2 business days of your submission, using the contact method you chose.
We review your needs and shortlist a vetted provider that fits.
We introduce you and sit in on the first call if you’d like.
You start with a small pilot and scale the seats that work.